Code of conduct - specific guidelines

Evergreen strives to create an environment where all visitors feel welcomed and safe, and where respect and dignity is always demonstrated. These Guidelines have been carefully developed, often in collaboration with community, with a goal of achieving the best possible experience for all visitors.

 

These Guidelines apply to all individuals who attend on site at Evergreen Brick Works, including site visitors, program participants, staff, volunteers, subcontractors, vendors and Evergreen Brick Works tenants.

Part I - ONSITE ANIMALS

Recognizing that comfort with animals is not universal, Evergreen strives to create a welcoming environment for both people and their pets, in an atmosphere where all can enjoy the Brick Works.

 

We strive to do so in a manner that encompasses:

  • compliance with relevant legislation, by-laws and regulations; and
  • proactive, clear and effective communication regarding any space restrictions, along with proper pet etiquette

 

Outdoor Areas

Live animals, including but not limited to, dogs, cats, birds and rodents such as hamsters are permitted at Evergreen Brick Works in all outdoor spaces, including the outdoor farmer’s market, with the following exceptions:

  1. Koerner Gardens, when the skating rink is in use;
  2. The Children’s Garden;
  3. The Evergreen shuttle bus;
  4. Any area on site that is cordoned off for an event or program where animals would be disruptive.

 

Indoor Areas

Live animals, with the exception of service animals as detailed below, are not permitted in indoor spaces/buildings at Evergreen Brick Works.

 

Evergreen staff may, in limited circumstances and at the organization’s sole discretion, make an exception to allow for an animal to be present at a private third-party event (i.e. as part of a wedding ceremony). In such circumstances the Evergreen Events & Public Programming team will outline to the Client involved the parameters for the presence of the pet on site.

 

Service Animals

Service Animals are excepted from the above prohibition of animals in indoor spaces/buildings. Evergreen supports the Accessibility for Ontarians with Disabilities Act, which includes allowing Guide Dogs and Service Animals in all areas on-site.

 

Guide Dogs and Service Animals are working animals, not pets, which may accompany people with disabilities in all areas of Evergreen Brick Works – except where excluded by law or where there is a significant risk to a staff person or member of the public (identified risk of severe allergic reaction).

 

If a Guide Dog or Service Animal is not easily identified by a vest or harness, an Evergreen staff member may require the owner of the Guide Dog or Service Animal to provide a letter from a regulated health professional, such as an audiologist, speech-language pathologist, chiropractor, nurse, occupational therapist, optometrist, physician or surgeon, physiotherapist, psychologist, psychotherapist or mental health therapist, confirming that the animal is required due to a disability.

 

Guests may be asked to show proof of certification and may be asked to move to an area that is approved for pets if certification is not provided.

 

The laws and regulations related to service animals can be found at the end of these Guidelines.

 

Support Animals

Support animals are different from a Service Animal and are not generally allowed in buildings or indoor spaces. Service Animals have training to perform specific tasks for people with disabilities. Support animals provide comfort and security, but do not have training for specific tasks. Support animals do not qualify as Service Animals under the AODA.

 

Responsibilities of those Supervising Pets & Live Animals

Pet owners are responsible for keeping their pets on leash or in a crate/carrying case, and for keeping them to permitted areas only. Owners are also responsible for controlling the behaviour of their pets; owners with misbehaving animals who cannot be brought under control, or where inappropriate pet-related conduct is observed, can be asked to leave the premises. Unacceptable pet and owner behaviours are outlined below.

 

Unacceptable Pet & Owner Behaviours

  • Excessive noise caused by a pet, including barking, whining, hissing, or growling.
  • Aggressive behaviour of a pet, including baring of teeth, biting, clawing or scratching, lunging, chasing, attacking people or other animals.
  • Out-of-control behaviour, including jumping, begging strangers for food, excessive sniffing or licking of staff, patrons, surfaces, or products.
  • Aggressive behaviour of an owner to a staff member when discussing their pet.
  • Damage to Evergreen property by the pet.
  • Owners not picking up their pet’s waste.
  • Pets not on a leash outside of designated dog park.
  • Pets left unattended for an extended period.
  • Bringing pets into non-permitted spaces (unless excepted).

Enforcement

Evergreen is responsible for managing the industrial pad of the Evergreen Brick Works site in accordance with our Head Lease with the City of Toronto and Toronto and Region Conservation Authority.

 

Evergreen staff may:

  • Ask pet-owners to leash pets on Evergreen-managed property, and to stay within the dog permitted areas.
  • If a pet is demonstrating any of the unacceptable behaviours listed above, ask the owner to isolate the animal until it calms down.
  • If an animal can’t be calmed and continues to misbehave ask the owner to leave the site – provided it is not a Service Animal.

 

City of Toronto Property

The City of Toronto is responsible for public uses in the broader Don Valley Parklands including the Weston Family Quarry Garden and the ravine trails that lead to the Evergreen Brick Works site. In accordance with bylaw enforcement:

  • Off-leash dogs are only allowed in the designated fenced park on the west side of the site. All pet-owners are responsible for leashing and cleaning up after their pet; and
  • Dogs must be kept on a leash in the Weston Family Quarry Garden.

 

Evergreen staff are not responsible for enforcing the City of Toronto leash by-law in the quarry or ravines, however, to ensure the safety and comfort of all of our visitors, staff who see an unleashed animal in non-Evergreen managed zone may ask the owners to attach a leash. Owners should be aware that the by-laws of Toronto require all dogs to be leashed if they aren’t in a designated dog park. (Municipal Code Chapter 349, Paragraph 12.1) and they can be fined $365 by the City for non-compliance.

 

PART II – EXPRESSIVE ACTIVITIES (DEMONSTRATIONS OR PROTESTS) AT EVERGREEN BRICK WORKS

Evergreen fundamentally believes that public spaces play an important role in building capacity within community to share differing perspectives, in a way that is productive and respectful. While great public spaces strive for belonging, inclusion, and feelings of safety to the greatest extent possible, this doesn’t mean uniformity of opinion or a complete absence of conflict or opposing views. Evergreen believes in the right to free expression, and further, that free expression within public spaces contributes to the richness and vitality of those spaces and our cities.

 

What is an “Expressive Activity”?

For purposes of these Guidelines, Evergreen considers “expressive activities” within the context of s. 2(b) of the Charter of Rights and Freedoms. Expression under the Charter extends well beyond just “speech” in the traditional sense of oral or written words. The use of megaphones, banners, flags, and erecting structures, among other forms, generally fall within the scope of freedom of expression. Given this broad definition, most activities generally considered forms of demonstration, protest, or action in favour of/opposed to a cause, are considered a form of expression.

 

Permitting

Evergreen does not issue permits for any form of expressive activity.

 

Restrictions on Expressive Activity

General Restrictions

Evergreen seeks to place restrictions on expressive activity only to the extent necessary to ensure the safety of staff and visitors, preventing unlawful activity, or ensuring that the site (including specific areas on site), can be used for their intended purposes. Evergreen may seek to restrict expressive activity in the following circumstances:

  • Where activities take place in areas of the site that are not generally accessible or open to the public.
  • Where activities take place in areas where Evergreen sanctioned programming or events are taking place and where the activities could interfere with the intended or Evergreen sanctioned use of the space.
  • Where the activities cause a risk to safety. This includes blocking access to exits or safety features such as first aid kits, fire extinguishers, or other safety features as determined at the discretion of the organization and staff.
  • Where the activities prevent the free flow of movement on site, including preventing the public from accessing certain areas.
  • Where the activities involve the dissemination of material that is obscene, graphic, threatening, or contains hateful or offensive language, particularly in circumstances and locations where young children are likely to be present.
  • Where the activity involves affixing materials with cause-related messaging or visuals to Evergreen structures or property, unless expressly authorized by Evergreen.

 

A Special Note on Flags

Unlike some public spaces, City Hall being an example, Evergreen Brick Works does not have a courtesy flagpole that can be used to commemorate special dates or cultural events. As a heritage property that is historically and architecturally significant, Evergreen does not permit flags to be affixed to Evergreen property or structures, except in exceptional circumstances. Examples of exceptional circumstances that might give rise to this permission are protocols for visiting dignitaries, or Indigenous ceremony or recognition.

 

Such permission must be expressly provided by Evergreen in advance, and at no time will Evergreen allow a flag to be affixed to its property that is deemed to be in inappropriate, offensive in nature or supporting of discrimination, prejudice, political or religious movements, or commercial entities.

 

Flags displayed by others, but not affixed to Evergreen property or structures, are generally permissible as an expressive activity so long as the display of such flag is not in conflict with the general restrictions noted above.

 

A Special Note on Commercial Activities

Commercial activity, for example the advertisement of services, the distribution of promotional products, or the attempted sale of goods, is not considered to be expressive activity. Evergreen works with a community of partners and vendors who make financial and other contributions to our operations in exchange for the opportunity to promote or sell their products or services. To ensure fairness to these partners and vendors, Evergreen prohibits non-sanctioned commercial activities at Evergreen Brick Works.

 

Violence or Threats of Violence

Violence or the threat of violence is not free expression or an appropriate form of public dialogue, and such actions are not tolerated at Evergreen Brick Works. It is at Evergreen staff’s discretion to identify an action as a threat of violence, which could include, but is not limited to, brandishing a weapon, verbally threatening violence, or behaving in a manner that would reasonably be determined to be threatening. Violence, as contemplated here, is more than just conduct that makes others feel uncomfortable or uneasy.

 

Enforcement

In circumstances where protests or demonstrations conflict with the General Restrictions outlined above, Evergreen staff will ask organizers or others engaged in the expressive activities to adjust their behaviour or change their location.

In some circumstances individuals may need to be asked to cease their activity or leave the site altogether, however those requests will be made as a last resort when a compromise option can’t be agreed upon.

The City of Toronto is responsible for public uses in the broader Don Valley Parklands including the Weston Family Quarry Garden and the ravine trails that lead to the Evergreen Brick Works site. Evergreen staff are not responsible for responding to demonstrations or protests that take place on City of Toronto property – including the quarry or ravines. Individuals can contact 311 or the non-emergency police at 416-808-2222 if there is an issue that needs to be resolved in respect of that property.

PART III – CAMPAIGN ACTIVITIES

Campaigning and Distributing Campaign Materials

Candidates for public office are permitted to campaign in outdoor spaces at Evergreen Brick Works provided the campaign activity does not negatively affect programming or events taking place on site. While the distribution of campaign materials is not prohibited as part of these campaign activities, as an environmentally focused organization, Evergreen discourages the distribution of flyers or brochures, which are likely to contribute to litter on site. Candidates are encouraged to use alternative means to share their message or to provide materials only to those members of the public who request them.

 

Election Signs

Election signs advertise or promote candidates in federal, provincial, or municipal elections (including elections for local board or commission). Election signs in Toronto must comply with the Toronto Municipal Code.

 

The bylaw provides rules for election signs on private and public properties, outlines when election signs can be displayed and when they must be removed and provides rules for campaign office signs.

 

There are rules within the bylaw that preclude the placement of signs on public lands that are adjacent to Evergreen Brick Works. Signs are specifically prohibited:

  • within 15 metres of an intersection/pedestrian crossover of a collector or arterial road (Bayview is designated as an arterial road so it falls within this provision).
  • on land adjacent to a voting place, City park or a facility that is owned or operated by the City. (Evergreen Brick Works is both owned by the City – we lease the land – and is adjacent to the Don Valley River Park).

 

Any signs that are erected directly on Evergreen property can be removed by Evergreen staff. Evergreen staff will not remove signs that are on public property but may submit a service request for City staff to do so.

PART IV – COMMERCIAL PHOTOGRAPHY AND FILMING

Evergreen recognizes that the natural beauty of Evergreen Brick Works lends itself well to a variety of photography and filming activities. Photography for personal enjoyment is permitted and encouraged. We love seeing pictures of the site out in the world, including on social media!

 

Commercial Activity

Consistent with the above guidelines already noted related to commercial activities, Evergreen requires that photography and filming being done for commercial purposes be pre-booked through our Events team. Interested parties should contact events@evergreen.ca.

 

Portrait photography that engages a professional photographer is considered to be a form of commercial activity. Individuals interested in doing photo shoots at Evergreen Brick Works should contact events@evergreen.ca to secure a permit.

PART V – LARGE GROUP GATHERINGS

As a public space, Evergreen encourages community members to utilize the site in a variety of different ways, whether it is engaging directly in programming and activities offered by Evergreen, or spending time on their own biking, hiking or exploring nature. We recognize that members of the public may choose to use the site by gathering with friends and family. Examples of this might include a group meeting to go skating together, or a family hosting a child’s birthday party with a picnic and a hike. We seek to make these moments of connection enjoyable, while also ensuring that the enjoyment of other visitors is not negatively impacted.

 

Permitting

Evergreen does not currently issue permits for group gatherings. Groups seeking to meet at Evergreen Brick Works are welcome to do so, with the following conditions:

  • Groups must abide by this Visitor Code of Conduct in its entirety.
  • The activities of the group may not interfere with events and programming taking place on site.
  • Any space sought by the group is not guaranteed or reservable unless booked through our events team. Inquiries for event bookings can be made to events@evergreen.ca.
  • Evergreen reserves the right to ask groups to relocate, at the sole discretion of our staff, should we determine that the activities of the group are interfering with events or programming, or impeding the enjoyment of the space by others.
PART VI – USE OF DRONES AT EVERGREEN BRICK WORKS

While drones are a popular form of photography and videography for some, the reality is that they pose a safety risk and can disturb both wildlife and visitors. As a result, Evergreen Brick Works is a drone free zone.

 

Drone Restrictions

The City of Toronto has established that drones should not be used in City Parks. This includes drones that are small (under 250 grams).

 

The operation of Unmanned Aircraft Vehicles (UAV)/Drones is not permitted at the Evergreen Brick Works site. This restriction applies to the use of all UAVs, for the following reasons that are aligned with Transport Canada’s regulations and City of Toronto Municipal Codes:

  • The site is located within control zone airspace associated with Billy Bishop Airport.
  • All areas of the site are within 30 m of the public.
  • Evergreen frequently has activations and advertised events taking place on site, such as outdoor festivals, markets and concerts. Operation of a Drone could interfere with police or first responders.
  • Toronto Municipal Code, § 608-19 explicitly prohibits aircraft of any type from operating in public parks without a permit.

 

Enforcement

Drone users will be asked to cease any drone activity at Evergreen Brick Works. Given the interconnected nature of Evergreen Brick Works and the broader Don Valley Parklands including the Weston Family Quarry Garden and the ravine trails that lead to the Evergreen Brick Works site, staff may also ask anyone flying a drone over City of Toronto park space to stop doing so.

If you have questions about this Visitor Code of Conduct, or any Guidelines contained within it, please reach out to us at:

info@evergreen.ca or 416.596.1495

APPENDIX “A” – Service Animal References

Accessibility in Ontario: what you need to know:

https://www.ontario.ca/page/accessibility-ontario-what-you-need-to-know#section-7

 

Guide dogs and service animals

If you have a guide dog or other service animal, they must be allowed to stay with you when you receive services in:

  • restaurants
  • grocery stores
  • taxis

 

If your guide dog/service animal does not wear a vest or harness, you can show documentation from one of these regulated health professionals:

  • audiologist or speech-language pathologist; chiropractor; nurse; occupational therapist; optometrist; physician or surgeon; physiotherapist; psychologist; psychotherapist or mental health therapist

 

In some cases, the law does not allow service animals. Learn more about the accessible customer service standard.

 

Definition of a service animal

According to the AODA’s Customer Service Standards, one of two conditions must apply for your animal to be considered a service animal:

  1. The animal is easily identifiable as relating to your disability (for example, it is a guide dog or other animal wearing a vest or harness).
  2. You can provide documentation from a regulated health professional confirming the animal is required due to a disability.

 

Service animals are not pets. Additional fees or requirements that apply to pets do not apply to service animals.

 

What you need to know under the law

  • You are allowed to bring your service animal into areas that are open to the public unless the animal is excluded by another law.
  • Some municipalities may also have by-laws restricting certain breeds of animals or dogs from the municipality.
  • In cases where another law prohibits service animals from entering the premises, the business or organization must provide another way for you to access their goods, services or facilities.

 

Documentation and certification

  • Under the Ontario Human Rights Code and the AODA, service animals do not need to have certificates or identity cards.

 

However, you may be asked to provide acceptable documentation. This includes:

  • documentation from a regulated health professional.
  • an identification card from the Ontario Ministry of the Attorney General for people who are blind and use a guide dog.